Denver, CO

Media Supervisor

REFERENCE NUMBER: ESP 1819

Media Supervisor

Denver, CO

Our client is a full service digital agency that specializes in paid search, creative services, SMS, social media and display media. They offer competitive salary, ongoing training, excellent benefits and more.

​​​​​​​They are looking for a Media Supervisor to join their team. In this role, you will lead the account team and oversee the media planning process, execution, and performance of digital media. The Media Supervisor manages a channel team of 3-6 people and owns the talent development and performance management of their team.

Additionally, the Media Supervisor contributes to agency thought leadership: speaking engagements, blog posts, case study development, POV distribution to industry trades, and circulates important information to the agency.

Responsibilities:

Client Relationship

  • Day-to-day point of contact representing your channel(s) authority and thought leadership
  • Deep understanding of client’s business and stay informed on industry and competitor information
  • Maximize client objectives and identify and/or resolve any issues
  • Full ownership of managing scope, expectations, delivery, and results within your channel
  • Develop and present client presentations
  • Responsible for development of media strategy including ongoing innovation, up-selling, and cross-selling

Team Management

  • Directly responsible for performance management, coaching, generating goals, and developing the talent of a team
  • Delegate and check work, provide performance feedback, write and present performance reviews for your direct reports
  • Develop and maintain new hire training standard operating procedures
  • Define roles and responsibilities for your team

Vendor Relationship

  • Develop relationships with media suppliers, supervise vendor and team communication, and oversee negotiation of media
  • Provide performance feedback to media suppliers, share any communicated feedback with company Channel Director

Thought Leadership

  • Participate in speaking engagements, write case studies and blog posts, POV distribution to industry trades taking full ownership of all timelines and project completion
  • Assign and oversee thought leadership contributions of junior staff
  • Desire to innovate on behalf of the agency for the improvement of the agency’s digital channels
  • Understand how to leverage agency resources as needed, act as the lead in cross-team projects
  • Identify gaps in process or strategic vision, lead the charge on developing a solution

Process Development

  • Identify and delegate process development to ensure proper QA of full campaign set up and ensure new processes are circulated to agency
  • Identify & develop new reporting standards for clients and efficiencies in reporting as needed, while ensuring all reporting metrics are reviewed comprehensively, interpreted as often as needed and demonstrate performance improvement
  • Identify & develop new billing processes as needed and ensure accuracy and reconciliation of assigned media budgets
  • Identify & develop new workflow processes as needed to ensure maximum team efficiency, familiarize yourself with all team processes

Essential Skills and Abilities:

  • Excellent leadership and management skills
  • Consistent track record for growing revenue and building strong relationships with key decision makers
  • Strong ability to motivate, mentor, and train a team of subject matter experts
  • Outstanding time management skills
  • Organized and selective
  • Detail-oriented and have excellent problem-solving skills

Desired background and skills:

  • 4+ years of digital marketing experience
  • 2+ years of people management experience or more people or equivalent professional training
  • 3+ years of hands-on experience in at least one or two paid digital media channels (paid search, display, programmatic, paid social, etc.)
  • Technical background on pixels and pixel implementation, cookies, all attribution models, Google Analytics, and common industry pitfalls that can translate into higher-level strategic conversations
  • Highly experienced in media best practices in your channel(s)
  • Superior analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data as you are at reading clients
  • Experienced in communicating complex strategic recommendations and plans effectively
  • Strong and highly proactive communications skills
  • Proven project management and performance management skills
  • Knows how to develop digital media strategy no matter the vertical or the media goal
For more information on this role, please reach out to jennifer@epicsearchpartners.com and reference job # ESP1819.